Whether you are dealing with the unfortunate event of a murder, suicide, or accident, hiring a biohazard cleanup company is the first step to take. Here are a few things you should expect from the company you decide to hire:
In-Depth Vetting and Training
The biohazard company you decide to hire should thoroughly vet each of their employees and make sure that they are trained in-depth to handle crisis situations, whether cleaning up hazardous fluids or working with emotional clients. Employees should have a strong background free of criminal convictions and full of related work experience.
Employees should be trained to wear proper personal protective equipment and pass a bloodborne pathogens safety course. They should also undergo intensive training to learn best practices for bioremediation. Everyone should also be well versed when it comes to the OSHA biohazard cleanup standards. Ask prospective service providers you consider working with about their vetting processes and request a list of training courses each employee is required to participate in.
Quick Turn Around Times
You should also expect quick turnaround times from the biohazard company. You can't afford to wait around for days to have your space cleaned up. The longer the scene sits unclean, the more of a danger it becomes to places and people who are located nearby. It also means you'll have to deal with the emotional experience of the situation longer. Make sure that the company you hire is willing to start working within hours of your first contact with them.
Your service provider should also work quickly and have the space cleaned up and deemed safe again within just a day or two depending on the size and scope of the cleanup project. Ask any company you think about hiring to provide you with a timeline estimate so you know how long the project should take and won't end up facing any unwanted surprises along the way.
Flexible Payment Options
Having to hire a biohazard cleanup company likely means that you are mourning a tragic situation that is beyond your control. So you should expect your service provider to be flexible when it comes to paying them for their services. They might accept insurance payments depending on your insurance plan. And if you don't have insurance that will cover any of the expenses, your service provider shouldn't have a problem setting up a payment plan for you to take advantage of.